Foundation Certificate Programme for New & Aspiring Realtors
Duration: 6 Weeks
2 Weeks Intensive Training
8 Core Modules
4 Weeks Capstone Project
Delivery: Hybrid (Virtual – Training + Physical – Graduation and Induction)
Target Audience: Beginners, aspiring realtors, career changers, students, professionals seeking to build a career in real estate, and first-time property entrepreneurs.
Program Goal
The Mastering Real Estate Business Advantage (MRBA™) Programme is designed to give participants the knowledge, skills, confidence, and practical systems required to start and grow a successful career in real estate.
Rather than focusing on advanced investment concepts, the programme emphasizes the practical fundamentals every successful realtor must master.
Training Summary
Programme Commences:Monday, 17th August 2026
Training Period:17th – 29th August 2026
Class Days: Mondays, Wednesdays, Fridays & Saturdays
Practical Exercise → Identify and profile five property types in your city.
Module 3
Sales Excellence for Realtors
Participants will learn:
Understanding buyer psychology
Sales process in real estate
Lead qualification
Asking powerful questions
Property presentation
Handling objections
Closing techniques
Follow-up systems
Practical Exercise → Conduct a mock property sales presentation.
Module 4
Customer Service & Relationship Management
Participants will learn:
Building trust
Professional communication
Client onboarding
Managing enquiries
Customer experience
Referral generation
Handling complaints
Building long-term relationships
Practical Exercise → Design a client follow-up workflow.
WEEK TWO
Building Your Business
Module 5
Marketing for Realtors
Participants will learn:
Real estate marketing fundamentals
Online marketing
Offline marketing
WhatsApp marketing
Facebook marketing
Instagram marketing
Video marketing
Open house marketing
Referral marketing
Practical Exercise → Develop a 30-day marketing plan
Module 6
Personal Branding for Realtors
Participants will learn:
Why branding matters
Building credibility
Positioning yourself
Creating a professional profile
Personal image
Social media branding
Authority building
Becoming memorable
Practical Exercise → Build your Realtor Brand Kit including: Professional bio, Headshot, Social media profile, Brand statement
Module 7
Networking, Prospecting & Lead Generation
Participants will learn:
Building your network
Finding buyers
Finding sellers
Referral partnerships
Community networking
Corporate networking
Prospecting strategies
Daily lead generation habits
Practical Exercise → Build your first 100 – prospect database.
Module 8
Building Your Real Estate Business
Participants will learn:
Setting business goals
Daily productivity systems
Time management
Income planning
Commission management
Working with developers
Working within a brokerage
Creating a 90-day business action plan
Practical Exercise → Develop your Realtor Success Blueprint.
REALTORS MRBA CAPSTONE
PROJECT (WEEKS 3–6)
Reftop Palmcrest Sales Challenge
Following the two-week intensive training, participants will transition into a four-week practical field experience where they will apply everything learned by marketing and selling Reftop Palmcrest. Under the guidance of mentors, participants will develop their personal brand, generate leads, engage prospects, conduct property presentations, and execute a complete real estate sales process.
Capstone Objective: Equip participants with real-world selling experience by launching their real estate careers through the promotion and sale of Reftop Palmcrest.
Capstone Success Metrics
Participants will be assessed on:
Product knowledge and professionalism
Personal branding and marketing consistency
Quality and size of prospect database
Number of qualified leads generated
Client engagement and follow-up activities
Property presentations and site inspection coordination
Sales conversion efforts
Final capstone presentation and business growth plan
Outstanding participants who demonstrate exceptional performance in marketing and selling Reftop Palmcrest may be recognized as Reftop Certified Sales Partners and considered for continued opportunities within the Reftop Partnership Incubators Programme, subject to the programme's requirements and performance standards.
Learning Outcomes
Upon completion, participants will be able to:
Understand the real estate industry and career opportunities.
Explain key property types and basic property documentation.
Confidently market and present real estate products.
Apply effective sales techniques to generate and convert leads.
Build a credible personal brand as a realtor.
Create and execute a practical marketing strategy.
Develop and maintain a professional network for referrals and business growth.
Deliver excellent customer service and manage client relationships.
Organize daily business activities using simple productivity systems.
Launch a structured real estate business with a clear 90-day growth plan.
Assessment
Participants will be assessed through:
Class participation (10%)
Module assignments (20%)
Weekly practical exercises (20%)
Capstone Project (40%)
Final Presentation (10%)
Certification
Participants who successfully complete all modules, practical assignments, and the capstone project will be awarded the Realtors MRBA™ Foundation Certificate – Mastering Real Estate Business Advantage, certifying their readiness to begin a professional career in real estate.